Springhill Suites Richmond Northwest Innsbrook, Innsbrook

I had a decent stay overall but faced some challenges. The rooms were clean and spacious, which I appreciated. The staff was friendly during check-in, but I encountered issues with the breakfast and housekeeping that could have been handled better. While the hotel's location is close to dining options, it struggled in delivering a smooth dining experience.

I had a mixed experience at the hotel. While the cleanliness and friendly atmosphere stood out, I encountered strong scents in my room that made it less enjoyable. The staff was exceptional, which helped balance out the negatives. However, the breakfast experience could definitely use some improvement.

I had a great stay at this hotel overall. The staff was welcoming, and I appreciated the cleanliness throughout the property. I felt comfortable in my room, but I was a bit disappointed that my room wasn't serviced during my stay. Breakfast was truly enjoyable, and the indoor pool provided a nice way to relax. For the value, I think it’s a solid choice, especially for families.

I had a decent stay at this hotel, as the room was spacious and clean, making it comfortable for my family. However, the breakfast setup was quite chaotic and not ideal, which made it challenging to enjoy a good meal together. Overall, the hotel offers good value for the price, especially considering the clean and accommodating rooms.

This hotel was a pleasant surprise with its clean and modern rooms and a welcoming atmosphere. The breakfast offerings left much to be desired, and I think they could improve on that aspect. The pool area was a nice touch for relaxation, although the fitness center was somewhat limited. Overall, it was a good stay, but there are definitely areas that need attention.